Terms of service

Terms of Service

Last updated: August 27, 2026

These Terms of Service ("Terms") govern your use of this online store and any purchases made through it.

By accessing our website or purchasing a product from us, you agree to these Terms.

1. Company Information

This online store is operated by:

Company: CA Investment ApS
CVR Number: 41748834
Registered Address: Frederik d. II's Allé 237, Skanderborg Bakker, 8660 Skanderborg, Denmark

Customer Service Email: IsabelErrami511@gmail.com
Customer Service Phone: +45 52 73 91 46

2. Scope

These Terms apply to:

  • Access to our online store

  • Product purchases

  • Payment transactions

  • Shipping and delivery

  • Returns and refunds

  • Customer service interactions

  • Other services provided through the website

Mandatory consumer protection rights are not excluded or restricted by these Terms.

3. Eligibility

You may use the store and place an order only if you are legally capable of entering into a binding contract under applicable law.

If you use the website on behalf of a company or other organization, you confirm that you have authority to act on its behalf.

4. Product Information

We make reasonable efforts to ensure that product:

  • Descriptions

  • Photographs

  • Specifications

  • Dimensions

  • Prices

  • Availability

are accurate.

However, minor differences may occur due to:

  • Screen settings

  • Manufacturing updates

  • Packaging changes

  • Photography

  • Measurement tolerances

We reserve the right to correct obvious errors or inaccuracies.

5. Prices

Product prices are displayed on the website in the applicable currency.

Any taxes, shipping charges, or other applicable costs will normally be displayed before the order is completed, where required.

We may change prices at any time.

Price changes do not normally affect orders that have already been accepted.

6. Orders

Submitting an order constitutes an offer to purchase products from us.

After you place an order, you may receive an automated order confirmation.

An automated confirmation does not necessarily mean that the order has been finally accepted.

We may refuse or cancel an order where reasonably necessary, including where:

  • A product is unavailable

  • Payment cannot be authorized

  • Incorrect pricing is displayed

  • Fraud is suspected

  • Delivery cannot reasonably be completed

  • The order violates applicable law

If an order is cancelled after payment has been received, any amount due will be refunded using the applicable payment method.

7. Payment

You agree to provide accurate and complete payment information.

Available payment methods are displayed during checkout.

Payments may be handled by third-party payment providers.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We may delay processing if payment authorization is unsuccessful or requires verification.

8. Shipping and Delivery

Shipping methods, estimated delivery times, and applicable delivery charges are described during checkout or in our Shipping Policy.

Delivery times are estimates unless expressly stated otherwise.

Delays may occur because of circumstances outside our reasonable control, including:

  • Carrier delays

  • Customs procedures

  • Severe weather

  • Public holidays

  • Incorrect customer information

  • Transportation disruptions

Customers are responsible for providing complete and accurate shipping information.

9. Risk and Ownership

Risk in purchased goods generally passes to the consumer when the goods are physically received by the consumer or a person designated by the consumer, subject to applicable consumer law.

Ownership may remain with us until full payment has been received where permitted by law.

10. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Eligible products may be returned under our voluntary return period subject to the conditions stated in that policy.

Consumers may also have statutory rights under applicable national or EU consumer protection laws.

11. Right of Withdrawal

Where applicable, EU/EEA consumers generally have a statutory right to withdraw from eligible distance purchases within 14 days without providing a reason.

The withdrawal period generally begins when the consumer, or a designated third party other than the carrier, receives the goods.

To exercise the right of withdrawal, contact:

Email: IsabelErrami511@gmail.com
Phone: +45 52 73 91 46

Further information is available in our Return & Refund Policy and Withdrawal Information.

12. Defective or Non-Conforming Products

If a product is defective, damaged, or does not conform to the sales agreement, consumers may have legal rights including:

  • Repair

  • Replacement

  • Price reduction

  • Refund

depending on the circumstances and applicable law.

Nothing in these Terms limits mandatory legal warranty or conformity rights.

13. Promotions and Discounts

Promotional offers may be subject to:

  • Specific validity periods

  • Product restrictions

  • Minimum purchase requirements

  • Usage limits

  • Other stated conditions

Unless otherwise stated, multiple promotional codes may not be combined.

We may cancel or correct promotions affected by technical errors, misuse, or obvious mistakes.

14. Website Use

You agree not to use the website:

  • For unlawful purposes

  • To violate the rights of others

  • To introduce malware or harmful code

  • To attempt unauthorized access

  • To interfere with website operation

  • To conduct fraudulent transactions

  • To copy or exploit website content unlawfully

We may restrict access where necessary to protect our systems, customers, or legal rights.

15. Intellectual Property

Unless otherwise stated, the website and its content may include intellectual property protected by applicable law, including:

  • Text

  • Images

  • Graphics

  • Website design

  • Product presentation

  • Logos

  • Software

  • Other content

You may use website content for personal and lawful purposes only.

You may not reproduce, distribute, modify, commercially exploit, or republish protected content without permission where such permission is required.

16. Third-Party Services

The website may use third-party services including:

  • Shopify

  • Payment providers

  • Shipping providers

  • Analytics services

  • Advertising services

We are not responsible for independent third-party services beyond the extent required by applicable law.

Third-party services may be governed by their own terms and privacy policies.

17. External Links

Our website may contain links to third-party websites.

Such links are provided for convenience.

We do not control third-party websites and are not responsible for their:

  • Content

  • Availability

  • Security

  • Privacy practices

18. Account Security

If customer accounts are available, you are responsible for maintaining the confidentiality of your login credentials.

You should notify us if you suspect unauthorized access to your account.

We may suspend an account where necessary for security or fraud prevention.

19. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

To the maximum extent permitted by law, we are not responsible for indirect losses resulting from circumstances outside our reasonable control.

For consumers, these Terms do not limit rights or remedies that cannot legally be excluded.

20. Force Majeure

We will not be responsible for delays or failures caused by events outside our reasonable control, including:

  • Natural disasters

  • Severe weather

  • War or civil disturbances

  • Government actions

  • Carrier disruptions

  • Infrastructure failures

  • Widespread network failures

  • Labor disputes

  • Other comparable events

We will take reasonable steps to reduce the impact of such events.

21. Privacy and Data Protection

Personal information is processed in accordance with our Privacy Policy.

Where applicable, personal data is processed in accordance with the GDPR and other applicable data protection laws.

22. Changes to These Terms

We may update these Terms when necessary due to:

  • Changes in law

  • Changes in our services

  • Changes in payment or delivery methods

  • Changes in business operations

The version applicable to a purchase will generally be the version available when the order was placed, unless otherwise required by law.

23. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

24. Governing Law

These Terms are generally governed by the laws of Denmark, subject to mandatory consumer protection laws applicable in the consumer's country of residence.

Nothing in this clause deprives a consumer of mandatory protections provided by applicable law.

25. Dispute Resolution

If you have a complaint, please contact us first so that we can attempt to resolve the matter directly.

Consumers may also have access to courts, consumer authorities, or alternative dispute resolution mechanisms provided under applicable law.

26. Contact Information

Questions concerning these Terms, orders, payments, returns, or other store services may be sent to:

CA Investment ApS
CVR Number: 41748834
Frederik d. II's Allé 237
Skanderborg Bakker
8660 Skanderborg
Denmark

Email: IsabelErrami511@gmail.com
Phone: +45 52 73 91 46